{"id":29670,"date":"2026-04-08T21:52:52","date_gmt":"2026-04-08T19:52:52","guid":{"rendered":"https:\/\/www.lesnautilus.fr\/privacy-policy\/"},"modified":"2026-04-24T15:55:32","modified_gmt":"2026-04-24T13:55:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.lesnautilus.fr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n

Last updated: April 8, 2026<\/p>\n\n

Les Nautilus places the utmost importance on protecting your personal data. This policy explains how we process your information on the website https:\/\/www.lesnautilus.fr<\/a> in accordance with the General Data Protection Regulation (GDPR). <\/p>\n\n

1. Data Controller<\/h3>\n\n

The data controller is Exploitation Les Nautilus, LLC, registered with the Basse-Terre Trade and Companies Register (441 640 539), located at Plage de Malendure, 97125 Bouillante, Guadeloupe. Contact: contact@lesnautilus.fr<\/p>\n\n

2. Data Collected and Purposes<\/h3>\n\n

We collect data for specific purposes that are necessary for our cruise operations:<\/p>\n\n

    \n
  • Reservation Management (WooCommerce & Pinpoint): Last name, first name, email address, and phone number. This information is essential for sending you your tickets, managing the onboard schedule, and contacting you in the event of a weather-related cancellation. <\/li>\n\n\n\n
  • Secure payment (Payzen): During the payment process, your banking information is handled exclusively by our payment service provider, Payzen. No banking data is stored on our website. <\/li>\n\n\n\n
  • Security and Anti-Spam (Akismet): To protect our website, we collect data when forms are submitted (IP address, user agent) in order to detect spam.<\/li>\n\n\n\n
  • Customer Support and Follow-Up (WP Mail Logging): We maintain a technical record of sent emails (order confirmations) to ensure they are received properly and to resolve any issues with ticket delivery.<\/li>\n<\/ul>\n\n

    3. Retention periods<\/h3>\n\n

    We have automatic cleanup rules in place to ensure we don\u2019t retain your data any longer than necessary:<\/p>\n\n

      \n
    • Invoices and completed orders: 10 years (legal accounting requirement).<\/li>\n\n\n\n
    • Inactive customer accounts: Deleted after 3 years of inactivity.<\/li>\n\n\n\n
    • Failed or canceled reservations: Deleted after 15 days.<\/li>\n\n\n\n
    • Abandoned (unpaid) shopping carts: Deleted after 7 days.<\/li>\n<\/ul>\n\n

      4. Destinataires des donn\u00e9es<\/h3>\n\n

      Your data is strictly reserved for use by Les Nautilus. It is never sold or rented. To ensure the service runs smoothly, it is shared with our trusted service providers: <\/p>\n\n

        \n
      • Payzen<\/strong> (Secure payment)<\/li>\n\n\n\n
      • Scaleway<\/strong> (Site hosting in France)<\/li>\n\n\n\n
      • Akismet<\/strong> (Spam protection)<\/li>\n\n\n\n
      • WPML<\/strong> (Manages multilingual display of the site, without storing your personal data).<\/li>\n<\/ul>\n\n

        5. Cookies<\/h3>\n\n

        The site uses essential cookies:<\/p>\n\n

          \n
        • Session:<\/strong> To save your basket and booking dates.<\/li>\n\n\n\n
        • Language (WPML):<\/strong> Display the site in your preferred language.<\/li>\n\n\n\n
        • Security:<\/strong> To secure your connection and payment. You can set your browser to block cookies, but this may make online booking impossible. <\/li>\n<\/ul>\n\n

          6. Your rights<\/h3>\n\n

          In accordance with the French Data Protection Act, you have the right to access, rectify, delete and object to your personal data.<\/p>\n\n

          To exercise these rights, please contact us:<\/p>\n\n

            \n
          • By e-mail: contact@lesnautilus.fr<\/strong><\/li>\n\n\n\n
          • By post: Les Nautilus, Plage de Malendure, 97125 Bouillante<\/strong>.<\/li>\n<\/ul>\n\n

            In the event of a dispute, you also have the right to lodge a complaint with the CNIL (www.cnil.fr).<\/p>\n","protected":false},"excerpt":{"rendered":"

            Last updated: April 8, 2026 Les Nautilus places the utmost importance on protecting your personal data. This policy explains how we process your information on the website https:\/\/www.lesnautilus.fr in accordance with the General Data Protection Regulation (GDPR). 1. Data Controller The data controller is Exploitation Les Nautilus, LLC, registered with the Basse-Terre Trade and Companies […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ofc_enable_fullscreen":"disable","ofc_fullscreen_speed":0,"ofc_fullscreen_nav":"enable","ofc_fullscreen_nav_pos":"right","ofc_fullscreen_nav_color":"","ofc_fullscreen_nav_tooltip_color":"","ofc_fullscreen_responsive":0,"osh_disable_topbar_sticky":"default","osh_disable_header_sticky":"default","osh_sticky_header_style":"default","osh_sticky_header_effect":"","osh_custom_sticky_logo":0,"osh_custom_retina_sticky_logo":0,"osh_custom_sticky_logo_height":0,"osh_background_color":"","osh_links_color":"","osh_links_hover_color":"","osh_links_active_color":"","osh_links_bg_color":"","osh_links_hover_bg_color":"","osh_links_active_bg_color":"","osh_menu_social_links_color":"","osh_menu_social_hover_links_color":"","footnotes":""},"class_list":["post-29670","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails"],"_links":{"self":[{"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/pages\/29670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/comments?post=29670"}],"version-history":[{"count":1,"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/pages\/29670\/revisions"}],"predecessor-version":[{"id":29671,"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/pages\/29670\/revisions\/29671"}],"wp:attachment":[{"href":"https:\/\/www.lesnautilus.fr\/en\/wp-json\/wp\/v2\/media?parent=29670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}